Training

Upcoming Training
2014 Training dates TBD

Summer 2012
During the Summer of 2012 the Service Excellence Committee and Department of Education and Training sponsored a series of trainings for SFDPH leaders and staff.  Over 100 training sessions were conducted and 3,700 staff and leaders attended.

The Service Excellence Trainings were facilitated by Bruce Loeffler and Billy Riggs of the Enspiron Training Company.  Below are the training slides and handouts

Summer 2013 
The Service Excellence Committee and Department of Education and Training provided an updated training open to all levels of staff within the SFDPH.  The trainings were held over two days with 220 participants. We welcomed back Bruce Loeffler and Billy Riggs of Enspiron Training Company.  Below are the training slides.

Service Excellence at New Employee Orientation
The Department of Education and Training provides new employees with an overview of Service Excellence. Below are the training slides.